Reference

Terms Conditions for Your goredb Account

These are the rules that sit behind every login, deposit and bet you place with us, from a bKash top-up to a round of Baccarat FireStorm. Read them once when you register, then come back here whenever we update a section.

Account UseWallet RulesbKash / Nagad / RocketRegional AccessUpdate Notices
goredb Terms Conditions for Your goredb Account
CONTACT PATHS

Where to Raise a Terms Question

Account & Terms Queries If a clause about login, session limits or account closure isn't clear, message support with your registered number handy so we can pull up your account fast.
Wallet & Transaction Disputes Got a bKash, Nagad or Rocket transaction that doesn't match your wallet balance? Send the transaction reference and timestamp and we'll trace it against these terms.
Written Requests For formal requests — closing an account, correcting registered details, or asking about a specific clause — write in and keep a copy of the reference we send back.
DATA & SECURITY

How We Handle Your Account Data

What We Collect

We store the details tied to your account registration, your wallet activity across bKash, Nagad and Rocket, and your login history, only to keep your account working and secure.

Cookies On This Site

Cookies keep your session active between the app and the browser so you don't get logged out mid-round; you can clear them anytime from your device settings.

Protecting Your Login

Your OTP, PIN and password terms sit under these conditions too — never share them, and tell support immediately if you notice a login you didn't start.

Requesting a Change

Want a copy of your stored details, a correction, or to ask how long we keep transaction records? Contact support and we'll walk you through the request.

Terms & Conditions Questions We Get Often

No, the same terms apply whether you log in through the app or a mobile browser; your account, wallet and session rules carry over either way.

Withdrawals get checked against the name on your registered account, so a wallet under a different name can delay or block a payout until it's verified.

We post any update on this page with a new date; we don't send a separate notice for every change, so it's worth checking back occasionally.

Access depends on your local law and eligible regions, so availability can vary by area; we may need to restrict a region if local rules require it.

Reach out to support with the section you're asking about and your account ID; we'll explain the clause and point you to the relevant part of the terms.

Raise the round details — game name, time, and transaction reference — with support first; we review it against these terms before any account action is taken.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.